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Refunds and Cancellation Policy

Bookings made online on the portal offered by Shree Balaji Family Office at snooze.house are covered by the cancellation policy selected at the time of booking. Following are a few cancellation policies that may be applicable -

I have a Free Cancellation Booking:

The latest time you can cancel is shown on your confirmation email and is in the property’s local time zone. In order to get your refund, you will need to cancel online through your Snooze House account. Please note that due to a large number of cancellations, there will be a significant delay in getting refunds processed.

I have a Non-refundable Booking:

Once you hit “Cancel” the property is alerted to your cancellation. The property are still entitled to charge you in full for your booking, even in the event of cancellation. The deposit of these bookings are non-refundable.

Please refer to the cancellation policy at the time of booking to find out about the exact cancellation policy applicable on your stay with us. Once you make a booking, you can make changes to your booking using the link sent to you on your email address.

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